PRIVACY POLICY

We, Elite SA (hereinafter referred to as "we" or "Elite"), headquartered in Aubonne, Switzerland, strive to protect your privacy and continuously improve the services we offer you. This privacy policy applies to Elite's websites and the online portals they contain (hereinafter referred to as "portal" or "website").

This privacy policy describes how Elite handles your personal data. Our policy also covers other channels through which we may collect your personal data, including in-store, by phone, by email, and when you contact our customer service.

Who is responsible for your personal data?

The data controller within the meaning of data protection legislation is Elite SA, En Roveray 198, 1170 Aubonne, email: . Elite determines the purposes and means of processing your personal data and is therefore responsible for processing and using your personal data in accordance with this privacy policy. If you have any questions or concerns about this privacy policy or the processing of your personal data, please feel free to contact us at any time by emailing .

What personal data do we collect ?

As part of these processes, the data we collect may include, but is not limited to, the following:

• Your first name, last name, pseudonym, address, date of birth, gender, email, phone number;
• Order number;
• Your billing and/or delivery address;
• Your financial information (e.g., credit card number);
• Internet Protocol address;
• Your location data (country, city);
• Connection and browsing data;
• History of your purchases of Elite products and services;
• Personal data necessary to assess creditworthiness;
• Any other information you wish to communicate to us.

With whom do we share your personal data?

Elite takes the necessary measures to ensure that only our authorized staff and our agents with the required knowledge have access to your personal data to achieve the purposes for which your personal data were collected.

We may transmit your personal data to the following possible categories of recipients in accordance with the purposes and legal bases for processing described above to the extent necessary for the intended data processing:

• Companies within the Elite group or associated with us;
• Service providers who process personal data on behalf of and under the instruction of Elite (hereinafter referred to as "processors," e.g., in the areas of IT, hosting, and support);
• Courts, conciliation bodies, law enforcement authorities, supervisory authorities, lawyers, and other parties to ongoing or potential legal proceedings when necessary to comply with the law or to establish, exercise, or defend legal rights and/or claims.

All these categories of recipients may, in turn, engage third parties, meaning your data may also be accessible by them.

We carefully select our partners and data processors and only choose them if we have sufficient assurances that they have implemented appropriate technical and organizational measures in accordance with legal requirements.

Our processors may only process personal data based on our documented instructions. They are all subject to confidentiality requirements and may only use your personal data to the extent necessary to achieve the purposes for which your personal data were collected unless otherwise required by law.

Are your data transferred abroad?

Your personal data are primarily stored in Switzerland and within the European Economic Area (EEA). However, if necessary for the data processing described in this privacy policy and in compliance with applicable law, we may also transfer personal data to service providers and other recipients located outside this area or who process personal data outside this area.

If we transfer data to a country without adequate legal data protection, we ensure, as required by law, that an appropriate level of protection is provided through adequate contracts (including, in particular, based on the European Commission's standard contractual clauses) or binding corporate rules, or we rely on legal exceptions (including, in particular, consent).

For more information about our appropriate security measures, please contact us by email at .

How long do we retain your information?

In principle, personal data are deleted as soon as they are no longer necessary for the purposes for which they were collected unless longer retention is necessary to comply with applicable legal obligations (e.g., retention and documentation obligations), contractual or pre-contractual obligations, or our legitimate interests (e.g., to assert, exercise, or defend legal rights).

Newsletter

You have the option to subscribe to our newsletter through our website. For this purpose, we need your email address and your declaration that you agree to receive the newsletter.

You may revoke the consent you have given and unsubscribe from the newsletter at any time by clicking on the link provided for this purpose in each newsletter or by using the email address .

What security measures are in place to effectively protect your data?

Elite has implemented organizational and technical measures to ensure the security of personal data and to protect them against any security breaches resulting in accidental or unlawful loss, alteration, deletion, or destruction of personal data, their disclosure, or unauthorized access to them.

Elite may use third parties to process data in order to collect and process your personal data. The processors we have appointed process your personal data only in accordance with our instructions and are legally required to take appropriate organizational and technical measures when processing personal data.

What are your rights?

You may request Elite, by providing proof of your identity, whether any personal data concerning you is being processed. In addition, you have the right to request the rectification, total or partial destruction, or limitation of the processing of your personal data, as well as to object to the processing of your personal data. The destruction of your personal data may result in you no longer being able to use our services.

If the processing is based on your consent, you may withdraw your consent or object to this processing at any time by contacting us directly by email at . You may also request the return of certain personal data for their transfer to another entity (a process referred to as "data portability").

Any request in this regard should be addressed to Elite at the following email address: . If any fees apply, we will inform you in advance.

Please note that we reserve the right to assert the restrictions provided by law, for example, if we are required to retain or process certain data if we have an overriding interest in doing so (insofar as we can invoke it), or if we need it to assert legal rights.

If we refuse your request or if you are not satisfied with our processing, you also have the right to lodge a complaint with the competent authority. The competent authority is the Federal Data Protection and Information Commissioner (FDPIC) in Bern (http://www.edoeb.admin.ch).

Contact

If you wish to exercise your rights described in this privacy policy or if you have any questions or concerns regarding it, please contact our Data Protection Officer:

Elite SA
En Roveray 198,
1170 Aubonne

Changes to our privacy policy

Elite reserves the right to adapt, supplement, and/or otherwise modify this privacy policy at any time and without stating reasons. The privacy policy in effect according to the publication on the portal is binding.

Aubonne, August 28, 2024